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- Geelongweb.COM.au - Website Design . Hosting . Programming

Email Setup instructions

##EMAIL## has been set up and is ready to use.

You can receive/manage your emails in a variety of ways . .

If you want to view/manage you emails from a web browser on any computer see SECTION A

If you want your emails downloaded to a SINGLE computer or device, see SECTION B

If you want your emails available on your multiple devices, eg desktop computer, smart phone and tablet, see SECTION C

If you want to share this email address with another person, see SECTION D

 

(SECTION A) To use WebMail

In your browser go to http://webmail.##DOMAIN## [Notice not www]

User = ##EMAIL##
Password = ##PASSWORD##

 

(SECTION B) Setup a local email account on a SINGLE computer

Before you set up your account you will need to know what your Internet providers "OUTGOING MAIL SERVER" value is.
If you have existing email accounts, you can check the properties of these and note down this value [most likely something like mail.bigpond.com, or mail.iinet.net.au etc]

Create a new ACCOUNT within Outlook, Outlook Express, Windows Live, Windows Mail (or whatever your email program is; PC or MAC)

Main basic settings are . .

INCOMING SERVER TYPE = POP(3)
INCOMING MAIL SERVER = mail.##DOMAIN##
USER/ACCOUNT ID = ##EMAIL##
PW = ##PASSWORD##

OUTGOING MAIL SERVER = [your ISP's outgoing mail server]

Then, in the Advanced section, make sure that "Leave a copy of messages on server" is NOT TICKED ***

 

(SECTION C) Setup MULTIPLE devices

Firstly, the computer/device you wish to use as your main/primary mail device should be set up using a POP(3) connection as per SECTION B except that the "Leave a copy of messages on server" should be ticked and "Leave mail on server for XX days" be set to say 3 or 4 days, or what ever timeframe suits your needs **.

Secondly, every other device you wish to use should be set up as an IMAP connection using these settings . .

INCOMING SERVER TYPE = IMAP
INCOMING MAIL SERVER = mail.##DOMAIN##
USER/ACCOUNT ID = ##EMAIL##
PW = ##PASSWORD##
OUTGOING MAIL SERVER =mail.##DOMAIN##
Tick/select "Outgoing server requires authentication" - User = ##EMAIL## , PW = ##PASSWORD##
[Note - some ISP accounts (eg Bigpond Home) do not allow the use of mail.##DOMAIN## as the outgoing mail server. In which case you will need to use the outgoing server provided by your ISP and untick "Outgoing server requires authentication"]

Use SSL = NO or OFF [note that on some iPhones this setting keeps defaulting to ON, and may require several attempts to set it to OFF, and some times this causes the port numbers to be changed. If you have difficulty connecting check the port numbers again]

** How does it work? Your primary device downloads your mail as required, but instead of deleting the mail on the server immediately [as normally happens with a POP connection] the mail is left on the server for a few days or weeks depending on your settings. The secondary devices make an IMAP connection which looks directly at the server and can see whatever mail the primary device has either left on the server or is yet to download.
The secondary devices can reply and delete mail, however keep in mind that whilst your replies are kept in a folder on the server, they are not then downloaded to the primary device. If having a copy of your replies is important, you can either BCC your reply to yourself, or you can set both the Primary and secondary devices are IMAP . . but you will then need to manually maintain your mail box to ensure it does not get too full.
Also if you delete mail on the secondary devices AFTER the mail has been downloaded to the primary device, the mail will be removed from the server immediately but it will remain on the primary device. It the mail is deleted BEFORE it's downloaded, the mail will not be delivered/downloaded to the primary device.

 

(SECTION D) Setup to share a email address

Two or more people can share a email address (on different computers or devices) where each person can see the incoming mail and the mail sent by themselves or the other people sharing the email address.

Each person wishing to share the email address, should set it up as an IMAP connection using these settings . .

INCOMING SERVER TYPE = IMAP
INCOMING MAIL SERVER = mail.##DOMAIN##
USER/ACCOUNT ID = ##EMAIL##
PW = ##PASSWORD##
OUTGOING MAIL SERVER =mail.##DOMAIN##
Tick/select "Outgoing server requires authentication" - User = ##EMAIL## , PW = ##PASSWORD##
[Note - some ISP accounts (eg Bigpond Home) do not allow the use of mail.##DOMAIN## as the outgoing mail server. In which case you will need to use the outgoing server provided by your ISP and untick "Outgoing server requires authentication"]

Use SSL = NO or OFF [note that on some iPhones this setting keeps defaulting to ON, and may require several attempts to set it to OFF, and some times this causes the port numbers to be changed. If you have difficulty connecting check the port numbers again]


NOTE - Your mail is stored on OUR SERVER so you should make a copy/backup of critical mail on your own computer.
IMPORTANT NOTE - For privacy and data space reasons we do not keep any backup copies of your mail. In the event of a major server failure you will need to restore important mail from you own local computer.

  • Your mailbox will not be available if you do not have internet connection.

     

    ** How does it work? The mail (including replys and sent mail) resides on our server and can be seen by any one with the correct login credentials.

    If you have difficulties . . check . .

    OUTGOING PORT = 25
    INCOMING PORT (POP3) = 110
    INCOMING PORT (IMAP) = 143

    Other information . .

    Detailed instructions for setting up an account on an iPhone
    Detailed instructions for setting up an Android smartphone [eg Samsung Galaxy]

    Please do not hesitate to contact us if you need assistance

     

    Stephen Davey

     

    Pagination Design Services